Another Vendor with Exceptional Customer Service

Whenever I encounter businesses practicing exceptional customer service, I promise detail how they exceeded my expectations.

I recently purchased a top from www.ohsochicboutique.com. This vendor offered free shipping. The item arrived on time but my biggest suprise occurred when I open the package. The top was carefully wrapped in tissue paper and secured by beautiful ribbons. There was also a potpurri sachet enclosed,a free sample from her clothing line, and a personalized thank you note!

This entire experience shows how this vendor values customer service and goes over & beyond to ensure customers return again & again!

Thanks www.ohsochicboutique.com!

How do you define customer service?

Customer service seems to be a lost art. Attitudes and excuses seem to prevail where politeness and courtesy were the norm in the past. How much effort does it take to ensure your customers are satisfied?

The Best Supply strives to put their customers' first!

We always plan to exceed your expectations through:

• Great communication once your order is placed via tracking emails

• All orders get confirmation emails with an order number, itemized totals, tax, and shipping information!
  

• Delivery your way.

• You dictate how you want your item delivered. We listen to your needs and accommodate them by allowing you to select your preferential shipping method.

• Exceptional access as you wait on your product

• We offer an exceptional online access to all customers who register online. This is completely optional because registration isn't required. But for those customers who take advantage of this benefit, they get to see the following on their account:

• Order History with The Best Supply
• Tracking links to your order
• Print Invoices
• Review wish list
• Change Shipping and Billing Information
• Change Email Preferences

So, how does The Best Supply define customer service? We define it by keeping our commitments to our customers and we know we have succeeded when we see them return as repeat customers!